At KrishiMitra, we strive to ensure your satisfaction with every purchase. If you are not satisfied with a product, here’s how we handle refunds:
Eligibility for Refunds
Refunds are applicable only if the product received is damaged, defective, or different from what you ordered.
Refund requests must be raised within 7 days of receiving the product.
Process for Refunds
Email us at [your email address] with your order details and a description of the issue.
Our team will review your request and may ask for additional information or photos.
If approved, the refund will be processed within 5 working days.
Refund Options
Refunds will be issued to your original payment method or as store credit, based on your preference.
Non-Refundable Items
Certain items like perishable goods or customized products may not be eligible for refunds. These exceptions will be clearly mentioned on the product page.
Contact Us
For any questions or concerns regarding refunds, please reach out to us at support@krishimitra.shop.
