At KrishiMitra, we are committed to ensuring that your orders are delivered to you efficiently and on time. Please read our delivery policy below for more details:
1. Estimated Delivery Timeline
- We strive to deliver your order within 5-7 business days for most locations within India.
- For remote or rural areas, delivery may take up to 7-10 business days.
2. Processing Time
- Orders are processed and dispatched within 1-2 business days after payment confirmation.
- You will receive a confirmation email or SMS with tracking details once your order is dispatched.
3. Delivery Partners
- We work with trusted courier services to ensure timely and safe delivery of your products.
4. Delivery Charges
- Delivery charges, if any, will be clearly mentioned at the time of checkout.
- Free delivery may be available for orders exceeding a specified amount, as per the ongoing offers.
5. Tracking Your Order
- Once your order is dispatched, you will receive a tracking ID via email or SMS.
- Use this ID to track your package on our courier partner’s website.
6. Delays in Delivery
- While we aim to deliver within the estimated timeline, unexpected delays may occur due to weather conditions, strikes, or other unforeseen circumstances.
- In case of a delay, we will notify you promptly and work to resolve the issue.
7. Delivery Address
- Please ensure that the delivery address provided at checkout is accurate and complete.
- Orders cannot be redirected to a different address once dispatched.
8. Receiving Your Order
- Upon delivery, kindly check the package for any damage or tampering before accepting it.
- If the package is damaged, please inform us immediately by contacting our customer support.
9. Undelivered Orders
- If an order is returned to us due to an incomplete/incorrect address or unavailability of the recipient, we will attempt to contact you for re-delivery. Additional delivery charges may apply.